Have you ever purchased a product under the impression it can solve one (or many) of your problems? Have you then been thoroughly disappointed after its first use or a few later? Endpoint detection and response solutions can be just as disappointing, especially if they fail to protect your many valuable endpoints.
If you have forgotten about your current endpoint detection solution or it is not catching what it should, it’s time to evaluate how well the solution is actually performing and protecting your devices. If you are not getting 99% or higher cyber threat protection at your endpoints, there are better solutions out there for you.
How to Evaluate Your Endpoint Detection and Response Solution
One thing a great EDR solution must do is provide you with a high level of visibility. If it cannot record and analyze the information gathered from protected endpoints, the solution has little value to your organization. Your EDR solution should act physical security system. A security camera that collects vibration, x-ray, and infrared data is much superior to an ordinary one that only records footage.
This visibility should also allow you to view historical or archived data, too. You are then able to see what occurred exactly on a specific endpoint at a particular date. Having a simple query system will make your retrieval efforts that much easier.
Do you know what your EDR solution does exactly? Does it only focus on threat prevention or detection? You need to ensure that your solution does exactly what you require of it. With prevention solutions, they must be certain a threat is confirmed before stopping it from doing harm. To have this high degree of confidence, these solutions use a narrow criteria to identify threats. On the other hand, detection solutions cast a wider online net and require you to prioritize potential threats to separate false ones from the real things. If you have a solution, but require the other function, your EDR is not passing the test.
Related: How to Future-Proof Endpoint Security
Is Your Solution’s Threat Detection Limited?
Part of evaluating your solution is understanding thoroughly what kinds of threats are detected and how they are discovered. Unfortunately, there are many solutions that use a limited threat detection approach, which can put the online security of your business in jeopardy. Your EDR solution should detect a broad range of endpoint threats such as malware, unwanted software, suspicious user activity, insider threats, suspicious application behaviour, and file-based attacks. To properly protect your organization, all of these threats need to be watched.
Not much can be done when your endpoints are on the fritz, so it is critical to keep them operational. A strong, effective EDR solution will ensure cyber threats are detected and prevented. To determine if your EDR solution meets your needs, look at its level of visibility, its function, and the types of threats it detects.
