ACSI RMM
Remote management simplified through a user-friendly interface equipped with pre-built and customizable script automation, intelligent monitoring, OS patching, data insights and limitless scalability.
Key Features and Benefits
Intelligent Monitoring
Leveraging intelligent alerting technology, ACSI RMM consolidates related events into a single ticket, reducing up to 80% of the clutter and false positives often generated by other tools. This results in fewer tickets, faster SLAs and increased uptimes.
Reliable and Secure Remote Access
ACSI’s remote access management software elevates remote support by enabling immediate and secure assistance to all endpoints. Technicians can swiftly access attended or unattended endpoints, resolving issues promptly to minimize downtime.
Powerful Scripting
In ACSI RMM, script writing is simplified with a user-friendly interface and AI-generated scripting. Let AI handle the heavy lifting, creating PowerShell, batch and bash scripts in minutes, while ensuring team control through the approval process.
Integrated Expert Services
Direct your team’s attention to critical tasks and consistently provide top-notch service by using expert services. Involve the NOC to manage up to 90% of routine tickets through continuous 24/7/365 monitoring, troubleshooting and issue resolution.
Advanced Reporting & Data Insights
Access all your vital information in a unified platform, providing enhanced visibility for informed decision-making with ACSI RMM. Tailor dashboards and integrate your key business tools, creating a personalized system that suits your needs.
Dynamic Device Grouping
Effortlessly oversee and control specific device groups according to your chosen criteria, such as operating system or installed software. Automation eliminates the need for manual intervention by your technicians.
Simplified Patch Management
Patch Management allows you to easily configure, test and install updates for Windows, Mac and third-party software on all devices, ensuring they remain optimized, safe, and secure.
Actionable Dashboard
Gain instant visibility throughout your entire endpoint environment with the capability to promptly address critical issues by drilling down into specific devices.
Single Pane of Glass for Monitoring & Management
What Can ACSI RMM Do For You?
Strengthen Endpoint Management
With the growing number of vulnerabilities, efficient patching is essential. Our system automates testing and deployment of viable patches, blocking harmful ones. Boost protection while minimizing time spent on endpoint management, allowing more focus on business growth.
Close the Skills Gap
Finding, affording and retaining quality talent is challenging, with 81% of IT leaders expressing difficulty in recruiting. ACSI RMM provides the expertise and issue resolution you require without the need to increase headcount.
Streamlined Process Flow
Get a single view into device health to promptly identify devices requiring attention. ACSI RMM serves as your comprehensive solution for endpoint management – ticket history, device performance, remote control, and more.
